Harmony Homecare Suffolk
Contact
Talk to a real person, today.
Our care manager answers the phone — no scripts, no call centre. We're here to listen and help you work out what good care looks like.
For families
Request care
Tell us a little about your situation and we'll be in touch to arrange a free home visit.
For carers
Join our team
We're hiring warm, dependable carers and office staff across Suffolk. Training provided.
Prefer to talk?
Our care manager answers the phone directly during office hours, and we have someone on-call 24/7 for existing clients.
Our office
A local team, on the end of the phone.
Address
Harmony Homecare Suffolk
Office 1 & 2, Rosemary House
Lanwades Business Park
Kennett, Newmarket
Suffolk, CB8 7PN
Office hours
- Monday
- 09:00 – 17:30
- Tuesday
- 09:00 – 17:30
- Wednesday
- 09:00 – 17:30
- Thursday
- 09:00 – 17:30
- Friday
- 09:00 – 17:00
- Saturday
- Urgent enquiries by phone
- Sunday
- Urgent enquiries by phone
Request care
Request care from Harmony Homecare Suffolk.
Complete our secure online care request form and a member of our team will contact you as soon as possible.
- No obligation
- Friendly advice
- Confidential enquiry
- Local Suffolk care team
- Person-centred support
Urgent enquiries
Need urgent advice?
If your enquiry is urgent, please telephone our office directly so we can help you as quickly as possible.
Call 01284 663006If someone is in immediate danger or requires urgent medical attention, please contact the appropriate emergency services.
Common questions
Questions about getting in touch.
How quickly will someone contact me?
We aim to respond quickly — usually within one working day. If your enquiry is urgent, please telephone us directly.
Can I request care online?
Yes. You can complete our secure online care request form at any time, day or night, and our team will be in touch.
Can I visit the office?
We'd be happy to arrange a time to meet — please call ahead so the right member of the team is available for you.
Can I email instead of calling?
Of course. Email us at manager@harmonyhomecaresuffolk.co.uk and we will reply as quickly as we can.
Can professionals make referrals?
Yes. Hospital discharge teams, GPs, social workers and other professionals are welcome to call us or use the online care request form.
Can I arrange care outside office hours?
You can send a care request online at any time. Calls are answered during office hours — if your need is urgent, call and we will do our best to help quickly.
Let's start the conversation.
Whether you're looking for care, planning ahead or simply have a question, our friendly team is here to help.

